Job Description: A freight forwarding specialist is an individual who is specifically involved with logistics and transportation of goods.
Position Overview
Empire Trading Logistics, a leading provider of comprehensive logistics solutions in Belgium, is seeking a dynamic Freight Forwarding Specialist to join our team. Known for our commitment to delivering exceptional service, we specialize in a wide range of logistics services, including freight forwarding, customs clearance, and warehousing. As a Freight Forwarding Specialist, you will play a key role in managing and coordinating the international and domestic transportation of goods, ensuring compliance with customs regulations, and maintaining high levels of customer satisfaction.
Key Responsibilities
Arrange and manage international and domestic shipments by sea, air, and road.
Schedule pick-ups and deliveries, ensuring timely and efficient transportation.
Prepare and process shipping documentation, including bills of lading, invoices, packing lists, and certificates of origin.
Ensure compliance with international trade regulations and customs requirements.
Manage and oversee the accurate filing of import/export documentation.
Inform customers about shipment status and answer shipments-related questions.
Identify any issues or discrepancies regarding shipments and resolve them.
Identify and address issues such as delays, damages, or customs holds.
Generate reports on shipment activities, costs, and performance metrics.
Analyze logistics processes to identify areas for improvement and cost reduction.
Negotiate rates and contracts with carriers and freight forwarders.
Requirements
Bachelor’s degree, Supply Chain Management, or a related field.
Experience:
- Minimum of 2 years of experience in freight forwarding, logistics, or supply chain management.
- Proven experience with international shipping and customs regulations.
Skills:
- Strong understanding of logistics and supply chain processes.
- Excellent organizational and multitasking abilities.
- Proficiency in freight forwarding software and MS Office Suite.
- Exceptional communication and customer service skills.
- Problem-solving skills and the ability to work under pressure.
- Fluent in English. Additional languages French and Dutch are a plus.
- In-depth knowledge of international trade regulations, incoterms, and customs procedures.
- Familiarity with different modes of transportation and their documentation requirements.
Compensation and Benefits
- Salary: Competitive base salary commensurate with experience.
- Bonus: Performance-based bonus structure, which can exceed the base salary. This bonus is designed to reward exceptional performance and contributions to the company’s success.
- Benefits: Comprehensive benefits package including health insurance, retirement plans, and paid time off.
